Effective Date: November 3, 2015. Last Update: April 28, 2018.
Seeker Health LLC ("Seeker Health") respects the privacy of visitors to its websites and online services and values the confidence of its customers, partners, patients, and employees.
We operate in compliance with General Data Protection Regulation and you may obtain additional information here.
The role of Seeker Health is to connect people interested in certain diseases to information about clinical trials, insights research and other opportunities that we deem relevant and meaningful to you. The following are the key aspects of our service:
- We operate on your consent only, which is established when you sign up
- When you sign up with Seeker Health you consent for Seeker Health to connect you to information we deem meaningful. We work with companies (“Sponsors”) developing medicines for your condition and our service may connect you to information that these companies provide to us to share with you
- Your information is stored in a password-protected database, only accessible in detail by employees of Seeker Health.
- We may share de-identified, aggregated information about all the people that signed up with a certain condition with the Sponsor
Seeker Health does not recommend or endorse any particular clinical trial or medical treatment.
No information on Seeker Health should be construed as medical and/or health advice.
Seeker Health is not a “covered entity” for purposes of determining applicability of the Health Insurance Portability and Accountability Act of 1996 and the rules promulgated there under (HIPAA) to the Site and the treatment of User Content (defined in the Terms of Service) provided by you.
Collection of Information
We may ask you for some or all of the following types of information when you register with our Services, or directly contact us with questions or feedback:
- Contact information, such as name, e-mail address, postal address, and telephone number;
- Demographic information, such as age information and gender;
- Information about a certain condition that you are interested in, such as type, diagnosis date and method;
- Your consent to use any information provided in order to connect you to information about the development of relevant treatments;
- Communications preferences;
- Correspondence and other information that you send to us.
We also may collect certain information automatically when you visit the Services, including:
- Your browser type and operating system;
- Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
- Other unique identifiers, including mobile device identification numbers;
- Sites you visited before and after visiting the Services;
- Pages you view and links you click on within the Services;
- Information collected through cookies, web beacons, and other technologies;
- Information about your interactions with e-mail messages, such as the links clicked on and whether the messages were opened or forwarded; and
- Standard server log information.
Use of Information
We may use information that we collect through the Services for a variety of purposes, including to:
- Provide you with information about products and services that are related to your condition of interest;
- Contact you via email and otherwise about products, services that we think might be of interest to you; these may include opportunities to participate in a clinical or insights research and events related to your condition of interest;
- Maintain or administer the Services, perform business analyses, or for other internal purposes to improve the quality of our business, the Services, and other products and services we offer;
- Customize and personalize your use of the Services; and
- As otherwise described to you at the point of collection or pursuant to your consent.
Sharing of Information
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect. In general, the information you provide will only be handled and seen by Seeker Health, and we will serve as an intermediary between you and Sponsors who wish to share meaningful information for your condition with you.
We may share your information as follows:
- Sponsors. We may share your information in aggregate (not in detail) with drug development sponsors and other affiliated entities for a variety of purposes, including helping sponsors decide on where to locate a clinical study, perform market research and other business and clinical purposes.
- Service Providers. We may share your information with service providers that perform certain functions or services on our behalf (such as to host the Services, manage databases, perform analyses, or send communications for us).
- In Connection With a Transfer of Assets. If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the event of bankruptcy, we may transfer your information to one or more third parties as part of that transaction.
- Aggregate Information. We may disclose to third parties information that does not describe or identify individual users, such as aggregate website usage data or demographic reports.
We maintain reasonable security procedures to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through the Services. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to your personal information.
However, please note that no data transmission over the Internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information. In the event that we believe that the security of your information may have been compromised, we will give you appropriate notice as quickly as possible, including by email. You consent to our use of e-mail for such notification.
Seeker Health does not in its advertising efforts target anyone younger than 18 years of age. However, if a minor happens to find our website on their own, Seeker Health respects the privacy of children and we are committed to complying with the Children’s Online Privacy Protection Act (COPPA). The Services do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by COPPA. By providing your consent, you agree that we may collect, use, and disclose your child’s personal information consistent with this Privacy Notice.
Your Choices and Your Information
If at any time you wish to stop receiving emails or other communications from us, or if you have submitted information through the Services and would like to have that information deleted from our records, please email us at firstname.lastname@example.org.
You may also request access to your information held by Seeker Health and you may request that we correct or amend your personal data by contacting us by email at email@example.com.
Users Outside the United States
By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States.
Links to Third-Party Content
As a convenience to our visitors, the Services may link to a number of sites, services, and other content that are operated and maintained by third parties. These third parties operate independently from us, and we do not control their privacy practices. Such links do not constitute an endorsement by Seeker Health of the content or the persons or entities associated therewith. This Privacy Notice does not apply to third-party content. We encourage you to review the privacy policies of any third-party to whom you provide information.
Modifications to this Privacy Notice
We reserve the right to modify this Privacy Notice from time to time without prior notice. Such changes will be effective immediately upon posting to this Service. Your continued use of the Services after any modification to the Privacy Notice will constitute your acceptance of the new terms and conditions.
If you have any questions about this Privacy Notice, you may contact us at firstname.lastname@example.org